Office Manager/PA

​Our client is a dynamic and fast-growing SME operating within the leisure industry. As they continue to expand, they are seeking a proactive and detail-oriented Office Manager/PA to join their friendly team. This is a fantastic opportunity to play a key role in the business, working closely with the company directors to ensure smooth day-to-day operations.

This role is focused on coordinating office logistics, managing suppliers, and supporting internal administrative processes - without direct people management responsibilities. Ideal for someone who thrives in a structured environment, enjoys being the go-to person for all things operational, and takes pride in keeping things running efficiently behind the scenes. You will have excellent IT skills and be confident, clear, and professional on the phone, often acting as the first point of contact for external partners, service providers, and internal teams.

Key Responsibilities:

Office/HR:

·         Ensure smooth daily operations of the office, including facilities, supplies, and equipment

·         Manage office maintenance, repairs, and improvements with external contractors

·         Handle incoming and outgoing post, deliveries, and courier services

·         Coordinate office purchases and maintain supply inventories

·         Manage relationships with vendors, suppliers, and building management

·         Monitor and manage office budgets, subscriptions, and service contracts

·         Book travel, meeting rooms, and coordinate logistics for events or meetings

·         Act as the main point of contact for general office-related queries, both in-person and over the phone

·         Ensure compliance with health and safety standards in the workplace

·         Support new employee onboarding with equipment and desk setup

·         Maintain accurate physical and digital filing systems, must be experienced using Excel spreadsheets and formulas

·         Provide administrative support to teams and leadership as needed

·         Maintain accurate and up-to-date staff records

·         Assist with basic HR administration, including holiday and absence tracking

PA to Directors:

·         Provide administrative and organisational support to two Directors

·         Answering incoming calls while other employees are on leave

·         Business research to assist Directors

·         Monitoring customer activity

·         Generating customer activity reports

·         Scheduling appointments and meetings

·         Managing calendars

·         Skills & Experience Required:

·         Strong IT skills are essential

·         Technically confident – able to troubleshoot basic IT issues and coordinate with support providers when necessary

·         Excellent phone manner – clear, professional, and comfortable handling calls with clients, suppliers, and service providers

·         Proven experience in an office management or senior administrative role

·         Highly organised with great attention to detail and the ability to manage multiple tasks at once

·         Strong written and verbal communication skills

·         Self-motivated, proactive, and able to work independently

·         Experience managing budgets, office supplies, and service contracts

·         Familiarity with health & safety compliance and office protocols

What’s On Offer:

·         A varied and rewarding role in a growing company

·         Friendly and supportive working environment

·         Flexible working hours to suit your lifestyle

·         Competitive salary based on experience