I am delighted to be working with a Northallerton-based client who is seeking a proactive and detail-oriented Compliance Administration Officer to join their friendly team. This position plays a key role in supporting the smooth, compliant and efficient delivery of services across multiple sites.
Key Responsibilities:
• Assist in coordinating and managing the delivery of contracted services across all locations
• Ensure sites are appropriately staffed, monitoring rotas and addressing any shortfalls
• Provide high-quality administrative support to the Service Delivery Manager, including reports, audits and maintaining accurate records
• Support communication between internal teams, partner organisations and the wider workforce
• Maintain accurate logs of service-related feedback, including compliments, incidents and learning events
• Oversee stock management, including ordering supplies and reconciling deliveries and invoices
• Monitor and manage shared inboxes, ensuring queries are prioritised and resolved efficiently
• Review and update rotas and schedules to ensure services run effectively and meet contractual requirements
• Maintain and update system access for staff, ensuring compliance with data protection standards
• Collate and report monthly management information to support performance monitoring and service improvements
• Participate in governance meetings, contributing to discussions around service quality and compliance
• Keep policies and protocols up to date and aligned with current regulations and best practice
About You:
• Strong administrative and organisational skills with excellent attention to detail
• Confident communicator with the ability to build positive working relationships
• Proficient in Microsoft Office 365, including Word, Excel, Outlook and Teams
• Ability to prioritise, problem-solve and manage workload effectively
• Experience of working with data, reporting and record-keeping
• Full clean driving licence
• Supervisory or team coordination experience would be highly beneficial
Desirable:
• Experience working within a service delivery or operational coordination role
• Knowledge of SystmOne or similar systems
• Experience collating, analysing and presenting information
This is a fantastic opportunity for someone who enjoys working in a varied and fast-paced environment, with a focus on compliance, quality and operational support.
If you would like to learn more or apply for this opportunity, please get in touch.