Telesales Representative

Location Leyburn
Discipline: Office Support & Sales
Job type: Permanent
Salary: £23,875
Contact name: Katie Kendall

Contact email: katie@sirecruitment.com
Job ref: 22997
Published: about 13 hours ago

​An excellent opportunity to join a leading business in the Hawes area! We are currently recruiting a Telesales Representative to join our busy internal sales and customer service team. This full-time, permanent role is ideal for someone with a strong telephone manner, attention to detail, and a customer-focused approach.

Key Responsibilities:

  • Make outbound calls to existing customers to promote our range of products.

  • Handle inbound telephone enquiries including:

    • Sales orders (entered onto a bespoke computer system)

    • Order chases and product queries

    • General product information and support

  • Process sales orders, including email, fax, and postal orders.

  • Create purchase orders and arrange all necessary paperwork for export orders.

  • Handle customer returns and process them accordingly.

  • Perform general office duties such as post and filing.

Requirements:

  • Excellent telephone manner and communication skills.

  • Ability to understand and respond to customer needs efficiently.

  • Previous telesales or customer service experience preferred.

  • Strong IT skills and attention to detail.

Benefits:

  • Commission pay structure

  • Life insurance

  • On-site parking

If this role is of interest to you, please click ‘apply’ or contact Katie Kendall in the Northallerton office.