Learner Programme Administrator

Location Billingham
Discipline: Office Support & Sales
Job type: Permanent
Salary: £23,000 - £25,.000
Contact name: Emily Watson

Contact email: emily@sirecruitment.com
Job ref: 22334
Published: 29 days ago

We are working with a client based in Billingham who are looking for a Learner Programme Administrator to support their apprentice team.

Responsibilities:

  • Calling Managers and confirming learner requirements

  • Update with clients

  • Liaising on Apprentice requirements

  • Responsible for answering/ transferring internal and external calls

  • Review client feedback and liaise with Learner Programme Executive to ensure continuous improvement.

  • Keep training manuals updated

  • Responsible for Monthly E-bulletin

  • Manage Apprentice Inbox, ensuring emails are responded to in a reasonable amount of time

  • Support Learner Programme Executive with RFQ process

  • Support the Apprentice team to achieve overall Apprentice HG targets

  • Answering calls in-line with company standards

  • Taking messages using templates ensuring information gained is in-line with company standards

  • Transferring calls and questioning in-line with company standards

 Requirements:

  • Good general education, minimum 5 GCSE’s Grade A-C

  • Expected to be pro-active, work on own initiative and undertake a wide variety of tasks

For more information, please contact Emily Watson from our Middlesbrough Office.