We are working with a Billingham based client who are looking to give an individual the opportunity to learn lots of valuable skills and gain a qualification as a Business Administration Apprentice.
Responsibilities:
Ensuring learner bookings are confirmed within KPI’s
Completing calls to Managers
Ensure system is up to date
Answering/transferring internal and external calls
Support team members in where needed
Manage Apprentice Inbox, ensuring emails are responded to in a 2 hour timeframe
Support the Apprentice team to achieve targets
Work as part of a small team providing flexibility to support other team members in all areas of the business
Qualification you will receive:
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via a tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training 2 days a month via Zoom & 2 days in the workplace
For more information please contact Emily Watson from our Middlesbrough Office.