Are you an organised and proactive administrator with a knack for customer service? Our client, a well-established manufacturing business based near Bishop Auckland, is looking for a Sales Administrator to join their team and support the external sales function.
This is a fantastic opportunity to work in a fast-paced environment where communication, attention to detail, and strong organisational skills are key. The successful candidate will play a vital role in ensuring the smooth handling of customer orders and maintaining excellent relationships across both internal and external teams.
Key Responsibilities:
Liaise with customers and sales representatives to process and progress orders efficiently.
Manage the end-to-end internal sales process, from receiving and checking orders to confirming delivery details with customers.
Handle customer enquiries, ensuring timely and accurate responses.
Process sales orders received via telephone, email, and through external sales reps.
Cross-check order details (e.g., pricing, artwork, ink/forme requirements) and liaise with other departments where necessary.
Monitor and manage customer stock levels, handling call-off orders and replenishing stock when required.
Raise purchase orders for board and tooling needed for production.
Key Skills & Attributes:
Strong communication skills – both verbal and written
High level of attention to detail
Ability to manage multiple priorities and work to deadlines
Confident and assertive when needed, with a professional and customer-focused approach
This is a hands-on role within a busy manufacturing environment, ideal for someone who enjoys variety and thrives under pressure.