We are working exclusively with a successful and well-established estate agency to recruit an experienced Office Manager for their Colburn branch. This is a fantastic opportunity for a driven and organised individual with a background in estate agency who is ready to take the next step into a leadership role.
The successful candidate will have a strong understanding of the property sales process and be confident in managing a branch team, whilst delivering exceptional service to clients throughout their property journey.
Key Responsibilities Include:
Providing day-to-day leadership to the branch team, maintaining high standards and a collaborative working environment
Overseeing daily operations to ensure an efficient and positive client experience
Managing a portfolio of residential properties from instruction to completion
Conducting market appraisals using local knowledge and professional insight to secure new business
Supporting sales performance through effective lead generation, negotiation, and management of the sales pipeline
Building long-term relationships with clients and guiding them through each stage of the process
Monitoring branch KPIs and contributing to business planning and reviews
Coaching and supporting the team in their professional development
Working closely with internal teams across marketing, sales progression, and administration to ensure a smooth, joined-up service
What We’re Looking For:
Previous experience working within an estate agency is essential, ideally with some team leadership or management experience
NAEA qualification is preferred, although we will consider candidates willing to complete this within six months
Strong communication and interpersonal skills, with a confident and professional approach
Excellent organisational skills and attention to detail
A proactive attitude to decision-making, task management, and problem solving
Comfortable using CRM software and Microsoft Office
Full UK driving licence and access to your own vehicle
Good knowledge of the local area and a genuine interest in the property sector
This is a great opportunity for someone who is passionate about property and ready to lead a team within a growing business.