A market leading manufacturer is seeking an experienced Sales Administrator to join the business, based in Bishop Auckland, for a fully office-based role.
The successful candidate must have an excellent telephone manner, a high standard of customer service and be able to work as part of a team. As a key member of staff, you must be able to work efficiently and accurately in a busy office environment.
Please note, this role has a shift pattern inclusive of evening shifts that must be worked 1 in every 5 weeks.
Responsibilities:
Maintaining the records of existing companies and contacts
Setting up new customers
Processing customer enquiries and sales orders
Entering prices and quotations onto an ERP system
Setting up collections with couriers
Processing invoices
Dealing with customer queries and complaints
Researching sales opportunities from a variety of sources
Contacting potential customers to gather information for marketing purposes and recording findings within the computerised customer database
General administrative duties
A full knowledge of our products is essential therefore in-depth product training will be provided.
Requirements/Experience:
Candidates must have excellent written and verbal communication skills, be IT literate, and have experience of Microsoft Office.
Experience of using a CRM or ERP system would be an advantage. An eye for detail and a high level of accuracy is essential.
A minimum of 5 GCSE's at grade 5/grade C and above, or equivalent including English and Maths.
For more information on this role, please speak to Nicola at Si Recruitment.
INDACT