Are you a highly organised and proactive Account Manager looking for a new challenge in a dynamic and fast growing organisation operating in the retail sector with multiple marketplaces?
If so, we are helping out client recruit a Marketplace & Retail Account Manager to oversee and grow their marketplace channels, onboard brands, and ensure smooth communication between their partners and retailers. This is a key growth area, and they need someone who can introduce and refine processes at pace.
Key Responsibilities
● Manage the onboarding and communication process for brands joining them ensuring smooth integration and ongoing support.
● Oversee and grow the marketplace, ensuring a seamless experience for brands and customers.
● Manage listings, onboarding, and performance on the marketplaces
● Monitor and optimise activity on Amazon and TikTok Shop, ensuring listings are competitive and well-managed.
● Identify and implement process improvements to enhance efficiency and scalability across marketplace operations.
● Handle all administrative tasks, including documentation, reporting, and marketplace compliance.
● Act as the key point of contact for brands, retailers, and internal teams, ensuring clear communication and issue resolution.
Ideal candidate:
● Experience in eCommerce, marketplace management, or retail account management (experience with Mirakl, Amazon, or similar platforms is an advantage).
● Highly organised and detail-oriented, with the ability to manage multiple tasks and deadlines.
● Strong written and verbal communication skills, able to liaise effectively with brands, retailers, and internal teams.
● Proactive approach to introducing and improving operational processes.
● Ability to work at a fast pace in a rapidly growing business environment.
● Comfortable working with data, marketplace analytics, and performance tracking.
What is on offer
• The opportunity to play a key role in the company’s marketplace growth.
• A fast-paced and entrepreneurial work environment, collaborating with leading SME brands.
• Career progression within a high-growth business.
• Hybrid working options, with flexibility where needed.
• Dynamic, collaborative work environment.
• 4pm finish on Fridays.
• Birthday off.
• Modern office in the centre of Harrogate