My client is seeking a Quality Support Administrator to join their team with an immediate start. As a key member of the Technical team, you will play an essential role in supporting the Technical Manager with various technical activities. This role requires strong IT skills, effective communication, and a proactive approach to maintaining food safety, quality, and customer standards.
Responsibilities:
Assist the Technical Manager in delivering technical support across the organisation
Complete and monitor Key Performance Indicators (KPIs)
Manage and deliver Technical Training Modules for team members
Provide support during customer or third-party audits
Manage and communicate Non-Conformances identified in audits or third-party testing
Participate in the continuous improvement and rationalisation of paperwork across all departments
Required skills:
Thorough understanding of quality systems to ensure food safety, quality, legislative compliance, and customer requirements are consistently met
Strong practical IT skills, including experience with internal and web-based customer systems
Effective communication skills to interact positively with teams and stakeholders
Ability to work collaboratively within the factory environment
Benefits:
An opportunity to broaden your knowledge of technical and customer needs
Exposure to continuous improvement initiatives and system development
A supportive and engaging environment to enhance your skills and career growth
Further qualifications offered on the job