An established and growing organisation is seeking an Operations Support Coordinator to join a busy team. This is a key role supporting day-to-day operational accuracy across multiple sites.
The successful candidate will play a central role in ensuring activities are accurately confirmed and processed in a timely manner, helping to maintain smooth operations and high service standards. This is an excellent opportunity for someone who enjoys working in a fast-paced, detail-oriented environment and takes pride in accuracy and process ownership.
Key responsibilities include:
Completing daily order confirmations accurately and on time
Maintaining and updating schedules, including handling zero-value orders and internal transfers
Processing goods receipt documentation and ensuring correct allocation
Monitoring and maintaining stock records, investigating and reporting variances
Managing third-party confirmations and ensuring documentation is regularly uploaded and cleared
Processing credit notes promptly with correct stock treatment
Responding to telephone and email queries professionally and efficiently
Providing general administrative support as needed
Identifying and escalating exceptions or discrepancies to management
Maintaining accuracy, attention to detail, and consistency in all tasks
You will ideally bring:
Experience in order processing or operational administration
Strong data entry skills with high accuracy
Clear and confident communication skills
The ability to work under pressure in a fast-moving environment
A proactive, organised, and adaptable approach
Experience in transport, logistics, or operational environments (desirable but not essential)
Additional Information:
Hours: Monday to Friday, 8.30am – 5.30pm (1-hour break)
Holidays: 25 days plus bank holidays
Study Support: Fully funded training following successful completion of the probationary period