Membership and Marketing Coordinator

Location Harrogate
Discipline: Office Support & Sales
Job type: Permanent
Salary: to £35,000
Contact name: Rosie Sinclair

Contact email: rosie@sirecruitment.com
Job ref: 22894
Published: 13 days ago

​Are you a highly driven and results orientated individual who thrives in a fast paced environment with proven experience in social media marketing, webinars, and online community engagement?

We are currently helping our client working in the retail landscape to recruit a driven Membership Co-Ordinator

You will be key in developing and executing initiatives to drive member growth, engagement, and retention, positioning the company as the go-to platform for independent businesses.

This role will require you to collaborate with marketing and senior leadership to ensure consistent and impactful communication and engagement with their members.

Key Responsibilities:

● Build and nurture strong relationships with both new and existing members within the community.

● Grow the membership network through strategic outreach and partnerships with independent creators and industry experts.

● Identify and secure partnerships that provide value, such as discounts, exclusive offers, and other member benefits.

● Craft clear, compelling, and engaging communication via email, blogs, and social media to keep members informed and connected.

● Organise and execute member-focused events, such as webinars and virtual meetups, in collaboration with the marketing team.

● Collaborate with marketing to highlight member achievements and success stories on social media.

● Seek out sponsorship opportunities with like-minded businesses that align with the company’s mission and values.

● Assist members in optimising their profiles and resources on the platform to enhance their experience and visibility.

● Develop and implement marketing campaigns that promote membership growth and member engagement.

● Prepare and deliver monthly webinars featuring industry experts to provide valuable insights to members.

● Stay informed on industry trends and competitor activities to continuously improve member offerings.

● Collaborate with internal teams to align social media marketing efforts with member engagement strategies.

● Provide regular feedback to the management team to improve services and create new member-focused initiatives.

● Ensure consistent communication that aligns with the company’s brand voice, tone, and style.

● Actively seek out new members and encourage them to sign up and engage with the community.

Ideal candiate:m

● Proven experience in community management, membership services, or engagement roles, preferably within a creative or entrepreneurial environment.

● Strong written and verbal communication skills, with the ability to create clear and compelling content.

● Experience with CRM tools and platforms to manage member engagement.

● Exceptional organisational and multitasking abilities to manage multiple projects and deadlines.

● Strong interpersonal skills and the ability to build relationships both internally and externally.

● A proactive, self-starter who is passionate about empowering independent businesses.

● A solid understanding of the importance of content in driving engagement and retention.

● Ability to work collaboratively in a dynamic, fast-paced environment.

● Experience with social media marketing, webinars, and online community engagement.

● Knowledge of the independent business and creative industries is a plus.

Education:

● Bachelor’s degree in Business Administration, Marketing, or a related field preferred, or proven experience in relevant membership, marketing, or engagement roles.

Benefits:

● Competitive salary with commission-based incentives.

● Opportunities for career growth and advancement.

● Dynamic, collaborative work environment.

● 4pm finish on Fridays.

● Birthday off.

● Modern office in the centre of Harrogate