We are recruiting for a Customer Service Representative to join a dynamic team in Hawes.
If you're organised, have excellent communication skills, and enjoy helping customers, this role could be perfect for you.
Key Responsibilities:
Answering incoming calls and assisting with customer inquiries.
Taking and processing inbound orders.
Handling customer product queries and managing order follow-ups.
Monitoring the inbound email address and responding to customer queries.
Entering and processing export, glazing, and imprint orders.
Processing returns and issuing credits.
General office duties to support the team.
About You:
Strong communication and problem-solving skills.
Ability to manage multiple tasks efficiently.
Attention to detail when processing orders and handling customer requests.
If you're looking for a rewarding role with a competitive salary and the opportunity to contribute to a friendly office environment, we’d love to hear from you!