Customer Service Representative

Location Leyburn
Discipline: Office Support & Sales
Job type: Permanent
Salary: £22,313
Contact name: Katie Kendall

Contact email: katie@sirecruitment.com
Job ref: 22556
Published: 18 days ago

​We are recruiting for a Customer Service Representative to join a dynamic team in Hawes.

If you're organised, have excellent communication skills, and enjoy helping customers, this role could be perfect for you.

Key Responsibilities:

  • Answering incoming calls and assisting with customer inquiries.

  • Taking and processing inbound orders.

  • Handling customer product queries and managing order follow-ups.

  • Monitoring the inbound email address and responding to customer queries.

  • Entering and processing export, glazing, and imprint orders.

  • Processing returns and issuing credits.

  • General office duties to support the team.

About You:

  • Strong communication and problem-solving skills.

  • Ability to manage multiple tasks efficiently.

  • Attention to detail when processing orders and handling customer requests.

If you're looking for a rewarding role with a competitive salary and the opportunity to contribute to a friendly office environment, we’d love to hear from you!