Customer Service

Location Knaresborough
Discipline: Office Support & Sales
Job type: Permanent
Salary: £23,000 - £25,000
Contact name: Fiona Milne

Contact email: fiona@sirecruitment.com
Job ref: 22326
Published: 26 days ago

​Job Title: Customer Service Administrator

Location: Knaresborough

Hours: Full Time, Monday – Friday

Salary: Up to £25,000

We are working for a manufacturing business based in Knaresborough that is looking for an enthusiastic and organised Customer Service Administration to join their fun and friendly team.

Responsibilities:

• Responding to customer enquires via phone, email and social media

• Process sales orders/quotes and updating the CRM Database

• Collecting customer payments and quote details

• Prepare and analyse customer reports

• Handle courier collection/delivery queries and any delays

• Adhere to Health & Safety and company policies

Qualifications and Skills:

• Strong communication skills, both written and verbal

• Ability to interact confidently at all levels

• Experience in a fast-paced customer service role

• Proficiency in MS Office including Excel

Benefits:

• Salary up to £25,000, depending on experience

• Monday – Friday working hours

• Free onsite parking

• 22 days holiday, plus bank holidays

• Casual dress code

• Auto-enrolment pension scheme

• Team building

Ref: 22326