Administrator

Location Billingham
Discipline: Office Support & Sales
Job type: Permanent
Salary: £26,000
Contact name: Emily Watson

Contact email: emily@sirecruitment.com
Job ref: 23167
Published: about 16 hours ago

Are you a proactive, organised, and confident communicator looking to join a friendly and fast-paced team? My client based in Wynyard, Billingham is currently looking for an Administrator to support their team.

Responsibilities:

  • Confirming learner bookings in line with internal KPIs

  • Calling managers to verify learner attendance

  • Managing updates for early or non-arrivals in our system

  • Liaising with hotels and venues regarding apprentice requirements

  • Reviewing self-managed venues and providing feedback to account managers

  • Supporting feedback collection and issue resolution

  • Providing training to hotels and clients on our booking platform (HG One Stop)

  • Managing the Apprentice inbox, responding to queries efficiently

  • Supporting the RFQ process and helping chase venue responses

  • Contributing to the success of the wider Apprentice team

Requirements:

  • Previous admin or office-based experience

  • Strong communication and customer service skills

  • Confident telephone manner

  • Great time management and attention to detail

  • The ability to work independently and use initiative

  • Comfortable working across multiple systems including Word, Excel, PowerPoint, Outlook, and CRM software