Our client is a growing, market-leading business that prides itself on delivering an exceptional customer experience . Following continued success and ambitious growth plans, they’re looking to expand their Operations team with the addition of a driven, organised and customer-focused individual. If you enjoy working in a fast-moving environment, love seeing tasks through to completion, and want to be recognised and rewarded for your contribution, this could be the opportunity for you.
Responsibilities:
Managing cases from approval through to completion while maintaining pace and attention to detail
Handling multiple priorities and keeping workflows moving efficiently
Coordinating between customers, colleagues and external partners to meet deadlines
Delivering clear, proactive communication throughout the customer journey
Identifying and resolving issues quickly to minimise delays
Building strong relationships and maintaining excellent service standards
Ensuring processes are followed accurately and compliantly
Supporting inbound enquiries and managing requests effectively
About You
You’ll likely be someone who:
Thrives in a busy, fast-paced operational environment
Is organised, proactive and motivated by completing deals
Feels confident speaking with customers and taking ownership
Can manage volume while maintaining attention to detail
Has a competitive edge but enjoys working collaboratively
Brings energy, resilience and a positive attitude to the team
What’s on Offer
£25,600 basic salary with realistic OTE of £30,000
Excellent commission and incentive opportunities
32 days annual leave including bank holidays, increasing with service
Monthly wellbeing budget
Ongoing training and career development
Regular team events, recognition and social activities
Death in Service benefit
Clear opportunity for progression as the business continues to grow