Our client, a well established and growing family run business based in Northallerton, is looking to recruit a Warehouse Sales Administrator to join their team. This is a varied and busy role suited to someone organised, reliable and confident working in a fast paced environment. You will enjoy working across multiple teams, take pride in delivering a high level of customer service, and be comfortable managing a range of administrative tasks at once.
You will act as a key point of contact for customers, supporting with enquiries, orders and deliveries, whilst also providing administrative support to both the sales and warehouse teams. This is a great opportunity to build on your existing skills, with training and ongoing support provided.
Key Responsibilities
• Processing customer orders received via email and telephone
• Acting as a point of contact for customer queries relating to products, orders and deliveries
• Supporting the wider team with product knowledge and information
• Ordering stock for both customer orders and general warehouse requirements
• Chasing outstanding customer and supplier orders
• Booking in deliveries and updating records using internal systems
• Assisting the warehouse team with processing deliveries when required
• Checking accuracy of orders, invoices and data
• Liaising with suppliers to resolve any discrepancies
• Maintaining and updating customer and sales records
• Contacting customers to obtain missing information or respond to queries
• Communicating customer feedback internally to support service improvements
• Liaising with logistics to ensure deliveries are completed on time
• Ordering warehouse supplies as needed
• Providing general administrative support across departments
• Supporting efficient and accurate stock movement processes
• Carrying out additional duties in line with business needs
Skills and Experience
• Previous experience in an administrative or customer service role
• Strong IT skills, including Microsoft Office
• Knowledge of Sage would be beneficial, although full training will be provided
• Excellent attention to detail and organisational skills
• Confident communication skills, both written and verbal
• Ability to manage multiple tasks and priorities
• A proactive and flexible approach to work
• Comfortable working both independently and as part of a team
Working Hours
Monday to Friday, 8.30am to 5.00pm
For more information or to discuss the role further, please get in touch with our Northallerton office.