Customer Services Assistant

Location Middlesbrough
Discipline: Office Support & Sales
Job type: Permanent
Salary: £23,000
Contact name: Emily Watson

Contact email: emily@sirecruitment.com
Job ref: 22380
Published: 24 days ago

Are you looking for an exciting opportunity to join a dynamic team in a thriving company?

My client is searching for a dedicated and detail-oriented Customer Services Assistant to help them provide exceptional service to their valued customers.

If you have a passion for customer service and administrative excellence, this could be the perfect role for you!

Responsibilities:

  • Process orders using sales software, allocate stock and production jobs, advise on dispatch dates with Order Acknowledgements, and handle invoicing and paperwork, including export documentation

  • Manage and control all documentation, handle sales queries and correspondence, and answer pricing and stock enquiries

  • Perform general administrative duties, maintain a clean and safe environment, and ensure accurate documentation per Good Documentation Practices

  • Follow health & safety policies, ensure compliance with Quality Manual/Policy, and support improvement initiatives

Job information:

  • Permanent opportunity

  • Immediate start available

  • Hours of Work: Monday-Thursday: 8:30am - 5:00pm, Friday: 8:30am - 2:00pm

Benefits:

  • (After qualifying period) : Group Life Assurance, Private Health (Vitality Healthcare), Pension, On-site parking

  • Salary: £23,000 per annum, rising to £24,000 upon successful completion of the probationary period

  • Holidays: Starting at 23 days per annum (increasing to 28 days with length of service) plus 8 Bank Holidays and Christmas Eve

  • Work-Life Balance: Enjoy a flexible schedule with early finishes on Fridays!

For more information please contact Emily Watson from our Middlesbrough Office.