August 23, 2021
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The key purpose of this role is to manage a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk.

You will need to:

·         Ensure systems are updated with call, payment promise and query information to maintain accurate account history.

·         Build strong relationships with customers to ensure excellent customer service.

·         Identify and actively drive query resolution to enable free cash flow into the business.

·         Identify and where possible, implement, problem solving opportunities.

·         Identity and support the implementation of process improvement opportunities.

·         To be able to work on own initiative or in a team on improvement projects.

·         Work closely with key stakeholders across the business to identify and minimise credit and debt risk across customer portfolio.

·         Work closely with, and be able to influence with integrity, internal and external stakeholders to successfully manage your customer portfolio.

·         Attend internal or external meetings as required.

·         To act in accordance to department Policies & Procedures, with full Audit & Data compliance.


If you are looking to work for a large company as part of a busy team then this is the role for you!

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