Are you looking for a new challenge within a family run and friendly business?
As an Administrator, you will play a pivotal role in maintaining the smooth functioning of various departments within the organisation. Your responsibilities will contribute to exceptional customer service and overall operational excellence.
Key Responsibilities:
Serve as the primary point of contact for customer inquiries, offering exceptional assistance through various communication channels such as phone, email, and face-to-face interactions.
Maintain records of agreements, customer profiles, and associated documentation. Ensure all paperwork is accurately completed, adhering to company policies and regulatory requirements.
Knowledge of industry regulations and compliance standards.
Accurately input customer details, lease terms, and financial information into the company's database and software systems.
Work effectively alongside various departments to optimize processes and effectively address customer concerns.
What they are looking for:
Prior experience in an administrative role
Exceptional organizational skills with attention to detail.
Outstanding written and verbal communication skills.
Familiarity with leasing regulations and compliance standards is a plus.
Ability to thrive in a fast-paced environment and manage multiple tasks concurrently.
Customer-centric mindset with a strong commitment to delivering exceptional service.