£25,000 -£28,000
Published
July 13, 2021
Location
Peterlee
Job Type
Job Reference
19163
Office
  • Middlesbrough Office

Description

An exciting opportunity has arisen for an IT Support Technician to join a leading business in the area. You would be joining a first-class team to provide remote and occasional face to face support across the UK. This is an excellent opportunity for someone who is looking to progress their career.
Primarily responsibilities will include:

  • Troubleshooting of IT issues / reported by users on the internal helpdesk
  • Installing, configuring and upgrading both software and hardware
  • Supporting remote users such as delivery drivers and business development managers
  • Configuring equipment and using MDM software
  • Maintaining user accounts for both new employees and users leaving the business
  • Staff training on new ERP modules and/or ERP developments released to staff
  • Site visits to our depots for either troubleshooting or training needs
  • Out of hours support in the event of IT outage

Technical Knowledge will be required in the following:

  • Knowledge of networking and/or servers
  • Knowledge of IT operating systems, especially Windows
  • MCSA
  • Experience within the wholesale or FMCG sector
  • CompTIA Network+

Personal Skills Required:

  • Confident communication skills and ability to deal with users at all levels within the business
  • Good organisational skills
  • Proactive attitude
  • Excellent problem solver
  • Ability to multi task in a fast paced environment

EWAF

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