Data Support Administrator (16261)

£17,000 - £22,000 Published: June 18, 2018 (4 days ago)


I am currently working with a great client based in Central Harrogate looking to recruit a Data Support Administrator to join their team. They are open to considering both full and part-time candidates.

The Role and Responsibilities:

  • Provide support to the data, logistics, and marketing teams.
  • Help validate existing organisational data and assist with the creation of new data.
  • Help maintain consistent bibliographic data across the database and in-house systems.
  • To enter all necessary data onto the computer systems used by the company.
  • Help to ensure that all in house systems are kept updated.
  • Transfer and update order data into the in house tracking system and monitoring shipments.
  • Help process and track all orders in line with our clients’ needs.
  • Liaise with suppliers to ensure deliveries are carried out.
  • To help ensure that all orders are processed quickly and effectively.
  • To help ensure all documents relating to supply chain process are retained in accordance with the company's quality requirements.
  • To communicate to clients and partners via telephone and email.
  • Help to update, maintain, and validate CRM database.
  • Research contact led information by conducting web based research.
  • Maintaining organisational data standards, including adherence to the Data Protection Act.

Essential Experience / skills required:

  • Strong organisational skills.
  • Ability to work under pressure to achieve tight deadlines.
  • Self-motivation and ability to plan time effectively.
  • An enthusiasm for attention to detail.
  • Understanding of the correct format for data attributes: e.g correct number of digits for a telephone number, email address formats etc.
  • A competent user of the full Microsoft Office suite with strong excel skills.
  • Excellent communication and interpersonal skills, with the ability to deal with both internal and external customers.
  • Ability to prioritise and work flexibly in order to complete ad-hoc duties as and when required.
  • Data entry and administration tasks.
  • Able to work on their own initiative when required.
  • Excellent numerical skills with a high attention to detail.
  • Strong analytical and problem-solving skills.

Desirable Experience / skills required:

  • Excellent web based research skills.
  • Competence in Excel and Access with the confidence to use pivot tables, vlookup, and query building.
  • Familiarity with the main the principles of database design and management.
  • Proven ability to produce work of an extremely high standard paying meticulous attention to detail at all times.
  • Administration experience within a busy environment, processing a high volume of work.
  • Able to take on a new challenge.
  • Experience in building and curating mailing lists.
  • Experience with serial mailer and mail chimp.
  • Familiarity with supply chain processes (e.g. inventory planning, forecasting).
  • A graduate in the arts and humanities with an interest or knowledge of a publishing environment.
  • Database skills, including CRM experience.
  • Ability to use spreadsheets to analyse data and spot trends.

Training on the in-house bespoke computer programs and systems will be part of the induction process.


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