Customer Service Administrator

Location Knaresborough
Discipline: Office Support & Sales
Job type: Permanent
Salary: £23,000 - £24,000 + bonus
Contact name: Fiona Milne

Contact email: fiona@sirecruitment.com
Job ref: 22276
Published: 17 days ago

​ Job Title: Sales Support Administrator

Location: Knaresborough

Hours: Full Time, Office Based

Salary: £23,000 – £24,000, plus team bonus scheme

Looking for the next step in your career working alongside a friendly team? We are looking for a customer service or administration candidate to join a business based in Knaresborough where you’ll be supporting a sales team with document management, updating the database and giving great customer service.

Responsibilities:

• Requesting and processing customer documents

• Keeping customers updated and managing expectations

• Being the point of contact for customers and third party queries

• Giving a great customer experience from start to finish

• Supporting reception team with calls during peak times

Experience:

• Great communication skills, over the phone and via email

• Ability to problem solve and manage customer expectations

• Team player

• IT skills including Microsoft package and CRM databases

Benefits:

• Salary up to £24,000

• Bonus scheme increasing annual salary up to £28,000

• 24 days holiday, plus bank holidays

• Increased holiday based on length of service

• Career progression and further training available

• Team building events

• Fun, friendly office environment

• Free onsite parking

Ref: 22276